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Post by aweber on Jun 25, 2019 20:46:54 GMT
After configuring SIV to auto-start (Win10 Pro x64), I see the Task Scheduler task, and I see it get executed at logon. Furthermore, I see the process running in Task Manager.
However, the tray icon never appears, so I have no way to interact with the process/app. (To check Cooling Status, for example.)
Since it is set to -SINGLE (it is set with the recommendations for AIOCTL in the guide), starting another instance doesn't do anything.
Can you please tell me how to troubleshoot what happened to this? Happy to send any logs, etc.
Thanks,
AJ
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Post by siv on Jun 25, 2019 21:55:48 GMT
This is really strange and I don't recall this issue ever being reported before. You say "I see the process running in Task Manager", but which TAB, Processes or Details? What is the Username?
Is it possible it's in the Icon Tray, but hidden? Right/Click on the taskbar, select Taskbar settings, choose Select which icons appear on the taskbar and make sure SIV64X in set to on.
If SIV is already running and you do siv64x -single this should bring the "hidden SIV" to the foreground, does it?
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Post by aweber on Jun 25, 2019 22:17:36 GMT
It shows up in the Processes Tab, "Background Processes" Section of Task Manager.
I DID look for the icon carefully. Checked if it was "hidden" and just not being shown. In fact, after I launched it manually - which was convoluted, because I had to kill the background process, and then when I double-clicked the exe, it doesn't seem to launch with all my flags - the icon DID appear.
I did not try to run another "siv64x.exe -single"...I just tried to double-click the siv64x.exe executable in Windows Explorer. I assumed "-SINGLE" was "global" to the app.
I am quite sure this was "working as designed" for a few days. I do not know what could have happened in the meantime.
I can try restarting and running with the -single flag, but it will have to wait a bit...running a big robocopy ATM.
Thanks for the quick reply!
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Post by siv on Jun 25, 2019 22:52:29 GMT
It should be in Apps rather than background processes, again what was the username? Exactly how is it being run, can you post all five of the Task Scheduler property tabs.
-SINGLE can be global if you set it in [SIV Qualifiers], but I guess it's only in [SIV Autorun], post both screen shots.
What happens if you manually run Start SIV from Task Scheduler?
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Post by aweber on Jun 26, 2019 12:36:36 GMT
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Post by siv on Jun 26, 2019 17:19:24 GMT
You say it used to be OK, what has been changed?
All those look as I would expect, I said "It should be in Apps rather than background processes, again what was the username?"
For the third time what was the username?"
Again what happens if you manually run Start SIV from Task Scheduler?
It would be far faster if I could remote onto you system and check these for myself, would you be happy for me to do this?
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Post by aweber on Jun 26, 2019 17:39:27 GMT
For the third time what was the username?"As I mentioned yesterday, I'm running a relatively long robocopy that has not completed yet. I have not been able to reboot the PC in order to reproduce the issue from scratch so that I can tell you what the username is. When I tried running the task manually (yesterday, prior to my original post), it appeared to do the same thing...that is, the process shows-up as a background process and the tray icon does not appear. However, I will test this again as soon as possible. I sent the other screenshots as a partial reply, because they are readily accessible from Windows while the robocopy continues in the background. As for what changed since I last rebooted and saw it working properly? I installed Dropbox Client and Google's 'Backup and Sync' Client. One would think that is entirely irrelevant, but that is about it. |
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Post by aweber on Jun 27, 2019 20:57:28 GMT
OK, on startup, the Task Scheduler Task starts it as my logged on user: ![task manager details]() Process shows under the background processes (as mentioned previously) ![task manager processes]() Using Task Scheduler - clicking End Task - does kill the process. Re-starting via Task Scheduler results in same behavior...no tray icon, and the process appears in the background processes. If I run the SIV64X.exe -SINGLE while that background task is still running (so the process is already there), note this Cooling Status window: ![Incorrect Status Displayed]() There are a number of "Items" missing here... If I kill the task/process and start it by simply double-clicking on the SIV64X.exe (now there is no current process running...it is starting a new one), note the Cooling Status I get: ![Correct Cooling Status]() And SIV is now shown under "Apps" in the Task Manager, as it should be (and the tray icon is visible)... ![Task Manager Apps]() |
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Post by siv on Jun 27, 2019 23:05:47 GMT
Thank you for the information, but I can't see where you specified the username of the SIV background process. With the first screen shot then all the motherboard information is absent and my best guess is that SIV Driver is not running when it should be, but there is not enough information to tell what is happening.
When SIV is as expected is in Apps then I think all is as it should be (is it?), but when it's a background process things are strange so the $64,000 question is why does SIV end up as a background process?
Again it would be far faster if I could remote onto you system and check the state of things for myself, would you be happy for me to do this? If you email be then I will tell you my Skype username so we can talk and set this up.
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Post by aweber on Jun 28, 2019 12:11:43 GMT
I will email you this morning.
Thanks for your continued help.
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